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How to check your Transaction Records on myMTN App
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<blockquote data-quote="Naijafans" data-source="post: 1995" data-attributes="member: 1"><p>[ATTACH=full]720[/ATTACH]</p><p></p><p>Checking Transaction Records on myMTN App</p><p></p><p>Just as important as your Bank’s Statement of Account, your Transaction Records gives you insight of all that has happened on your line. It saves you a lot of time and effort that you would have used in queuing up to speak to a call center agent or your journey to the store. In a nutshell, checking your call record helps you reaffirm all the activities that has happened on your account at a glance with a few clicks.</p><p>Here are the steps to view your activities on myMTN App:</p><ul> <li data-xf-list-type="ul">Launch myMTN app<br /> <img src="https://egain.mtnonline.com/images2/Updateyouremailonmymtnapp/1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /></li> <li data-xf-list-type="ul">Tap the <strong>Menu</strong> icon [(located at the top left corner of the app)<br /> <img src="https://egain.mtnonline.com/images2/Updateyouremailonmymtnapp/3.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /></li> <li data-xf-list-type="ul">Select <strong>Account History<br /> <img src="https://egain.mtnonline.com/images2/CDRONAPP/1.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /></strong></li> <li data-xf-list-type="ul">Choose the particular history type you wish to view (<strong>Call, SMS, Data, VAS and Recharge</strong>) by tapping on it.</li> </ul><p><img src="https://egain.mtnonline.com/images2/CDRONAPP/2.jpg" alt="" class="fr-fic fr-dii fr-draggable " style="" /></p><p></p><ul> <li data-xf-list-type="ul">Enter the <strong>Start date</strong> and <strong>End Date </strong>and click on <strong>View History </strong>(you can either download directly on your device or send to your email)<ul> <li data-xf-list-type="ul"><strong><img src="https://egain.mtnonline.com/images2/CDRONAPP/3.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /><br /> <br /> <img src="https://egain.mtnonline.com/images2/CDRONAPP/4.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /></strong></li> </ul></li> <li data-xf-list-type="ul">Choose your preferred format (XLS, TEXT, PDF, DOC) and tap on <strong>Proceed</strong>.<br /> <img src="https://egain.mtnonline.com/images2/CDRONAPP/5.png" alt="" class="fr-fic fr-dii fr-draggable " style="" /></li> </ul><p></p><p></p><p>[URL unfurl="true"]https://help.mtnonline.com/kb/help/content/200100000032738/Checking-Transaction-Records-on-myMTN-App[/URL]</p></blockquote><p></p>
[QUOTE="Naijafans, post: 1995, member: 1"] [ATTACH type="full"]720[/ATTACH] Checking Transaction Records on myMTN App Just as important as your Bank’s Statement of Account, your Transaction Records gives you insight of all that has happened on your line. It saves you a lot of time and effort that you would have used in queuing up to speak to a call center agent or your journey to the store. In a nutshell, checking your call record helps you reaffirm all the activities that has happened on your account at a glance with a few clicks. Here are the steps to view your activities on myMTN App: [LIST] [*]Launch myMTN app [IMG]https://egain.mtnonline.com/images2/Updateyouremailonmymtnapp/1.png[/IMG] [*]Tap the [B]Menu[/B] icon [(located at the top left corner of the app) [IMG]https://egain.mtnonline.com/images2/Updateyouremailonmymtnapp/3.png[/IMG] [*]Select [B]Account History [IMG]https://egain.mtnonline.com/images2/CDRONAPP/1.png[/IMG][/B] [*]Choose the particular history type you wish to view ([B]Call, SMS, Data, VAS and Recharge[/B]) by tapping on it. [/LIST] [IMG]https://egain.mtnonline.com/images2/CDRONAPP/2.jpg[/IMG] [LIST] [*]Enter the [B]Start date[/B] and [B]End Date [/B]and click on [B]View History [/B](you can either download directly on your device or send to your email) [LIST] [*][B][IMG]https://egain.mtnonline.com/images2/CDRONAPP/3.png[/IMG] [IMG]https://egain.mtnonline.com/images2/CDRONAPP/4.png[/IMG][/B] [/LIST] [*]Choose your preferred format (XLS, TEXT, PDF, DOC) and tap on [B]Proceed[/B]. [IMG]https://egain.mtnonline.com/images2/CDRONAPP/5.png[/IMG] [/LIST] [URL unfurl="true"]https://help.mtnonline.com/kb/help/content/200100000032738/Checking-Transaction-Records-on-myMTN-App[/URL] [/QUOTE]
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How to check your Transaction Records on myMTN App
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